// project - 2024
eDonish call center
Call center for an education platform
A call center for the eDonish education platform: operator workspace, user request intake and routing, history and statistics.
Context
The eDonish education platform needed its own support line: user calls, request tracking, statistics for the team.
What I built
- operator workspace for the support line;
- request intake and routing;
- request history and statistics.
