// project - 2024
Rahsh Taxi mobile call center
Call center for a ride-hailing operator team
A mobile call center for Rahsh Taxi operators: order intake and distribution, driver/passenger handling, real-time analytics.
Context
The aggregator's operators took orders over regular phones with no unified system. They needed a mobile call center: orders, drivers and passengers in one app.
What I built
- mobile operator workspace: order intake and distribution;
- driver and passenger handling from a single interface;
- real-time order and load analytics.
